Privacy Policy
We value your privacy. Please read this Privacy Policy carefully before using the website https://deckotech.us (the “Website”), operated by Deckotech, a Limited Liability Company formed in Florida, United States (“we,” “our,” or “us”).
By accessing or using the Website, you agree to this Privacy Policy. If you do not agree, please do not use the Website.
1. Information We Collect
We may collect the following types of personal information:
Identifying Information
- Name
- Email address
- Phone number
- Shipping address
Technical & Usage Information
- IP address
- Device identifiers
- Online identifiers
- Browsing and search history
- Interactions with our website, ads, and content
Additional Information
- Social media user ID (if interacting with embedded content)
- Geolocation data (where applicable)
2. How We Use Your Information
We use your information to:
- Provide and operate our services
- Process requests and prepare quotes
- Communicate with you
- Provide customer support
- Send marketing and advertising communications
- Analyze website performance and user behavior
- Improve our services and user experience
- Ensure security and prevent fraud
- Comply with legal obligations
3. Sharing of Information
We may share your information with trusted third parties, including:
- Hosting and website service providers
- Customer management and email marketing platforms
- Analytics providers (e.g., Google Analytics)
- Marketing automation and visitor analytics platforms (e.g., Salesforce Account Engagement)
- Advertising networks
- Security and anti-spam providers (e.g., Cloudflare Turnstile)
- Mapping providers (e.g., Google Maps)
- Accessibility tool providers (e.g., UserWay)
- Live chat providers (e.g., LeadConnector)
- Social media platforms (when interacting with embedded content)
These third parties only access your information as necessary to perform their functions.
We use Salesforce Account Engagement (Pardot) to understand how visitors use our website. It records the pages you view, the page titles and the site you came from, together with your IP address. If you consent to tracking or submit information to us, these records can be connected to you as an identified contact. This tracking is served from go.deckotech.us, a subdomain of this website that points to Salesforce.
The Salesforce Account Engagement account used for this tracking is shared with Brazilian Lumber and Platinum Woods, which are operated by the same ownership. Activity recorded on those websites and on this one is held in the same account.
Our contact forms use Cloudflare Turnstile to tell human visitors apart from automated traffic. To do this, Cloudflare receives your IP address, information about your browser and device, and the address of the site you are on. Turnstile does not set cookies on this website and is not used to track you across sites. Cloudflare's handling of that information is described in its own privacy policy.
Our homepage and Contact Us page include a map provided by Google Maps. When the map loads, Google receives your IP address and information about your browser and device, and may set its own cookies. Google's handling of that information is described in its own privacy policy.
Our accessibility menu is provided by UserWay. It loads on every page, so UserWay receives your IP address and information about your browser and device, and the accessibility settings you choose are kept in your browser's local storage. UserWay's handling of that information is described in its own privacy policy.
Our live chat is provided by LeadConnector. It loads on every page, so LeadConnector receives your IP address and information about your browser and device, and anything you type into the chat — including any name, email or phone number you choose to share — is sent to our customer management system so our team can reply. LeadConnector's handling of that information is described in its own privacy policy.
4. Cookies
We use cookies to:
- Analyze website traffic
- Understand user behavior
- Improve user experience
The cookies on this website are set by Google Analytics and last up to 13 months. The Google Maps map on our homepage and Contact Us page may set cookies of its own. Salesforce Account Engagement may set an additional tracking cookie if you accept its tracking notice; if you decline, it does not. The live chat stores its own session in your browser so a conversation survives a page change.
If you use our quote feature, we also use your browser's local storage to remember the items you add. That information stays on your device and reaches us only when you submit the quote.
You can disable cookies in your browser settings, although this may affect functionality.
5. Children’s Privacy
This Website is not intended for individuals under 18. If we become aware that a minor has provided personal information, we will delete it.
6. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.
7. Do Not Track
We do not respond to “Do Not Track” signals from browsers.
8. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page.
9. Contact
If you have any questions, please contact us at: info@deckotech.us
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